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This course is intended to develop our students understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourage customers to return.
It will be of interest to anyone who works with customers, either internal or external, daily.
✓ Develop customer service strategies to meet the needs of internal and external customers.
✓ Prepare a comprehensive business plan for a venture of their own choice or guide others in planning for their ventures.
✓ Describe the basic structure of the Canadian legal system and how it applies to areas such as: contracts and torts, and important legal considerations for business organizations.
✓ Apply creative problem-solving skills to address business problems and opportunities in context.
✓ Develop strategies for personal and professional development to enhance work performance and maximize career opportunities.
✓ Develop customer service strategies to meet the needs of internal and external customers.
✓ Prepare a comprehensive business plan for a venture of their own choice or guide others in planning for their ventures.
✓ Describe the basic structure of the Canadian legal system and how it applies to areas such as: contracts and torts, and important legal considerations for business organizations.
✓ Apply creative problem-solving skills to address business problems and opportunities in context.
✓ Develop strategies for personal and professional development to enhance work performance and maximize career opportunities.
We will be happy to assist you for inquiries about a customized scheduled or program:
Rachael McPherson, Director of Sales
☎(250)882-9549 📧[email protected]
Caroline Santos, Corporate and Custom Sales Manager- Eastern Canada
☎(514)771-3206 📧[email protected]
Q Academy works with the most innovative, sustainable industries and we continue to review all the major skills gaps across the globe. We’re looking for industry leaders and academic partners to help us create courses for upgrading skills within growing sectors across globe. We’d love to work with you to build something great!
With so many companies looking for great talent why not look take your needs directly to Q Academy and ensure your candidates have all the most update skills they need. Hire Great Talent without the high costs of some job search platforms or services.
Q Academy works with thosands of business across the globe and we have become several business go to training partners for the past 5 years.