5 Reasons Microsoft Outlook Is The Right Choice For You?
You can use Microsoft Outlook to send and receive email, manage your calendar, record the names and phone numbers of your contacts, and keep track of your projects. Even if you use Microsoft Outlook on a daily basis, you may be unaware of some of the useful features it offers to help you be more […]
7 Common Customer Service Needs & How to Identify Them All
Introduction: The majority of organizations are focused on innovation rather than aligning their brand with customer service needs. Customer-centric businesses are 60% more profitable than non-customer-centric businesses. Customer-centricity aids in better understanding customers and aligning products and services to generate considerable value. You can’t persuade them if you don’t understand what they want. To create […]
5 Strategies to Help Improve Your Customer Service Standards
Introduction Customer service performance must be continually improved because it is one of the most important drivers of company profitability. It’s not unreasonable to expect sales growth of 20% or more of overall company revenue by providing exceptional customer service. Furthermore, there are numerous strategies you may use to boost your team’s performance. These steps, […]
5 Benefits of Building a Customer Education Program
Introduction The goal of every company is to create valuable products and services for its customers. Businesses are constantly striving to create perfect and profitable products that meet the needs of their customers, thereby resolving any “common issues” they may have. Products are inherently more complex in today’s hyper-competitive market and advanced technology. As a […]
Why Digital Marketing is Crucial for Small Businesses During the Pandemic
The grim reaper may have been feasting on the business world since the pandemic pushed cities to go under lockdown, prompting a number of brick and mortar stores to permanently shut down. There are those that shifted their line of business to online, quickly adapting to these challenging times. But with window displays and flyers […]
4 Investments Worth Looking Into
Information holds exponential value because it is not lost after being shared. In fact in many ways as individuals we gain more from the information we share. Whether it be in arbitrary situations such as giving directions to a stranger or whether you are explaining a thesis to a colleague. When information is given away […]
Change Your Outlook and Achieve Inbox Zero Using OneNote
Want to change your outlook on email and achieve inbox zero in Microsoft Outlook? Nothing makes me crankier than an inbox full of emails sitting there nagging at me to attend to them. The desire to achieve inbox zero is a fantastic notion for many people who choose to put off wrapping up loose ends […]
Graphic Design / Branding Fundamentals
So many people dream of a career in a creative industry, but far less people actually do something about it. For many people, becoming a Graphic Designer seems to be a job that dreams are made of – flexible, fun and positively overflowing with creativity, so they think to themselves, how could this possibly lead […]
Entrepreneurship, Athletics and the Similarities
The pursuit of athletic excellence and entrepreneurial success are very similar in many ways. Dedicated athletes and serious entrepreneurs exhibit many of the same characteristics. If you dream of succeeding as an entrepreneur or making waves as an elite athlete, you should keep reading this post. You must be fully committed. In order to succeed […]
Learn OneNote Conference
Have you been curious to see what Microsoft OneNote is all about? Are you already using OneNote, and ready to take your knowledge to the next level? Are you curious to explore how OneNote can be used to streamline your personal and business productivity? Why not check out the Learn OneNote Conference 2017 to help […]
Get More Done by Doing Less First
Most days when I’m working on the computer I’m either in a rush or in the “zone”. Either way, I am trying to focus on the task at hand. Yet distracting thoughts will inevitably pop into my head like a series of exclamation points. Here is a peak inside my head and the intrusive thoughts […]
10 Tips on marketing your small business
Owners have so much to do when running a business, let alone learning how marketing their small business properly will bring in customers. Although it may be out of their comfort zone, it is ONE of (if not THEE) most important part of any business. #1 Network Network with other business owners. Whether it’s neighbouring […]
The Fastest Way to View Windows Side-by-Side Using your Keyboard or Mouse
A key component of mastering the basics of using computers is using your mouse and your keyboard to navigate the computer interface. When you open a program or an application such as Microsoft Word or an Internet Browser, a window appears. Often, we are multi-tasking and working with multiple windows open at once. Manually resizing […]
10 Ways to Boost Office Morale
Have you ever entered an office and asked yourself how people can even spend ten minutes there, let alone 40 hours a week? have you ever worked in a place where you get a sick feeling in the pit of your stomach as soon as you walk through the door? How about an office where […]
How a Blog Post Sold Out the First Run4Dreams
When I first came up with the idea of Run4Dreams, a virtual 5k to raise money for Help Fill a Dream Foundation, I wasn’t sure how I was going to initially get people to sign up. This was my first attempt at organizing a charity event of this nature (although I’ve done a number of […]
Charis Fajiculay – Digital Content Strategist
Somehow, I always I knew I didn’t want to work a 9-5 job. I never knew exactly what I wanted to do, but I didn’t like people telling me what to do. Throughout high school and later teenage years I worked every menial job you could think of. Cafe’s as a barista, waitress at restaurants, a cashier […]
Revenue vs. Profit
Many people who are starting a small business are unfamiliar with business language and may use the words “revenue” and “profit” interchangeably. However, they are definitely not the same thing. It’s important that anyone who is starting a small business or even a non-profit agency learns the difference between the two sooner rather than later. […]
