Training booked with Q Academy can be cancelled 10 days prior to the date of the confirmed start date. Q Academy will return the paid amount on the invoice less than 10 percent administration fee and cancellation fee based on the value of the training. Training cancellation request made within 10 days prior the training start date will be reviewed on individual basis and the following items will be taken into consideration:
Type of training
At this time Q Academy will provide the client with a detailed outline of the amended invoice based on the cancellation of the course.
Type of training
Size of class
Terms of the contract if applicable
Duration of training remainingIf a student is over the 50 percent mark of the course the full invoiced amount will be retained by . If a student is under the 50 percent mark a prorated amount will be returned to the student or client based on the considerations listed above.
Students or clients are responsible for providing Q Academy with their preferred schedule. We ask all clients to provide a minimum of 48 hours of any schedule change. In the event that this notice is not provided, our client will be charged a $50.00 rescheduling fee per day to a max of $150.00 for rescheduling. In the event that a client provides Q Academy less than 48 hours notice, the client will be responsible for a full day’s cost of training. This will be calculated based on the number of hours and days entered on the invoice.
Q Academy will implement a $50.00 fee for all NSF cheques returned by the bank.
Students remain responsible for any outstanding balances. If their fees are not paid by the dates indicated in the student contract, interest and late payment fees will be charged.
Students who have an outstanding debt to Q Academy, for any reason, will not be permitted to register for courses, be assessed for application to other programs, or receive any Q Academy credential or official transcript. Immediate withdrawal from classes may be enforced.
If any account is overdue by more than 30 days, the applicant (the Student, or in the case of a minor, the parent or legal guardian) agrees to pay all collection costs, including: interest on the outstanding portion of the course at a rate of twenty-four percent (24%) per annum, reasonable attorney fees and a collection agency commission of up to 40%.
Q Academy works with the most innovative, sustainable industries and we continue to review all the major skills gaps across the globe. We’re looking for industry leaders and academic partners to help us create courses for upgrading skills within growing sectors across globe. We’d love to work with you to build something great!
With so many companies looking for great talent why not look take your needs directly to Q Academy and ensure your candidates have all the most update skills they need. Hire Great Talent without the high costs of some job search platforms or services.
Q Academy works with thosands of business across the globe and we have become several business go to training partners for the past 5 years.